cd77 Terms & Conditions

Key terms used in this document are defined below to help you better understand cd77's Terms & Conditions.

• "Platform" refers to the cd77.ws website and its associated mobile app.
• "Member" or "User" refers to any individual who has registered an account on cd77 and is using its services.
• "Company" refers to the legal entity operating cd77.
• "Wallet" refers to the funds held in a member's cd77 account.
• "Bonus" refers to various rewards, cashback, or complimentary opportunities provided by the company.

All cd77 services operate under an international gaming license. These Terms & Conditions are available in both English and Bengali. In the event of any discrepancy, the English version shall prevail. However, we have prepared this document in full Bengali for the convenience of our Bangladeshi members.

Age Restriction

You must be at least 18 years old to create an account and use cd77's services. cd77 strictly opposes underage gaming. Proof of identity may be requested at any time for age verification. Any account registered with false information will be immediately suspended and all deposited funds may be forfeited.

Registration Terms

When registering at cd77, you must provide accurate and complete information. Each individual is permitted to hold only one account. Opening multiple accounts is a direct violation of these Terms & Conditions and will result in all associated accounts being closed.

• Your name, address, and mobile number must be accurate.
• Multiple accounts on the same device, IP address, or payment method are not permitted.
• You may be required to provide your National ID or passport number during registration.
• Cd77 may request additional documents at any time to verify your registration.

Password & Security

You are solely responsible for the security of your cd77 account. Use a strong password and never share it with anyone. If you suspect any unauthorized access to your account, contact our support team immediately.

Cd77 will never ask for your password or OTP via email or phone. If anyone requests this information, treat it as a fraudulent attempt and report it to us immediately.

Account Verification (KYC)

Cd77 follows a KYC (Know Your Customer) process to ensure secure transactions. Identity verification is mandatory before withdrawals or for transactions above a certain amount. The following documents may be required for verification:

• Scanned copy of National ID (NID) or passport
• Recent Photo (Selfie)
• Bank Statement or Mobile Banking History (if required)

Withdrawals may be held until your KYC process is complete. This is done entirely for your protection.

Deposits and withdrawals at cd77 are completely secure and processed as quickly as possible. The following payment policies apply in accordance with our Terms & Conditions:

Withdrawal Policy

Please keep the following in mind when requesting a withdrawal. Direct withdrawals are not available unless the deposited amount has been wagered at least once. Wagering requirements must be met for any funds derived from bonuses.

• Withdrawals can only be made to the same payment method used for the deposit.
• Cd77 may withhold large withdrawals until identity verification is completed.
• Withdrawals may be suspended during investigation of suspicious transactions.

The bonus policy is a key part of cd77's terms and conditions. Each bonus offer has its own terms, which should be read carefully before claiming.

General Bonus Terms

• Bonuses may only be withdrawn once the wagering requirements have been met.
• Wagering requirements are generally 10–30x the bonus amount (specific offer terms may vary).
• The same bonus cannot be claimed more than once per account.
• Bonuses have a set expiry date — any unused bonus will be forfeited once it expires.
• Wagering requirements also apply to winnings from free spins or free bets.

Welcome Bonus

New members are eligible for a welcome bonus on their first deposit. To receive this bonus, the first deposit must be made within 72 hours of completing registration. cd77 reserves the right to modify or withdraw bonus offers at any time.

The following gaming terms and conditions apply to all members on cd77:

• Each game has its own rules, which must be read before playing.
• All games on cd77 use a Random Number Generator (RNG) system that is certified by a third-party authority.
• If a game is interrupted due to a technical issue, the bet for that round will be voided and the stake returned.
• The dealer's decision is final in all Live Casino games.
• Official scores are used to determine outcomes in Sports Betting.
• No software other than that approved by cd77 may be used.

Betting Limits

Each game and betting market on cd77 has set minimum and maximum bet limits, which are subject to change at any time. VIP members may be eligible for higher betting limits.

The following activities are strictly prohibited on the cd77 platform and will result in permanent account closure:

1. Any attempt at fraud, hacking, or system manipulation.
2. Playing games using automated bots or software.
3. Using the platform for money laundering or any illegal purpose.
4. Stealing or using another member's account credentials.
5. Creating multiple accounts to abuse bonuses.
6. Filing false complaints or chargebacks against cd77.
7. Harassing or showing disrespectful behavior toward other members.

If any prohibited activity is identified, cd77 reserves the right to take legal action and notify the relevant authorities.

Cd77 is committed to providing the highest standard of service, but our liability is limited in certain areas:

• Cd77 is not responsible for any gaming interruptions caused by internet disconnection or device failure.
• Cd77 is not directly liable for issues arising from third-party payment gateways.
• Cd77 is not liable for compensation if services are interrupted due to force majeure events such as natural disasters or cyberattacks.
• You are solely responsible for any loss resulting from sharing your account credentials with others.

That said, cd77 always strives to resolve any technical issues as quickly as possible and minimize any impact on its members.

Cd77 treats the protection of your personal data as a top priority. Our Privacy Policy operates in line with our Terms & Conditions. Your information is used solely for the following purposes:

• Account Management & Identity Verification
• Transaction Processing & Fraud Prevention
• Customer Support
• Compliance with Legal Obligations
• To keep you informed about cd77's products and services (subject to your consent)

We never sell your information to third parties. For more details, please refer to our Privacy Policy View the page.

If you have a complaint or dispute, please contact our customer support team first. We typically aim to resolve all complaints within 48–72 hours.

Complaints Process

1. First, reach out to our support team via live chat or email with the full details.
2. Keep your complaint number for your records.
3. If the matter is not resolved at the first level, it will be escalated to senior management.
4. If no final resolution is reached, the matter may be referred to an international gaming arbitration body.

In the event of a dispute regarding gaming outcomes, cd77's server logs shall serve as the definitive record.

Cd77 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will notify members in advance via email or platform notification.

Continuing to use the platform after any changes have been made will be considered your acceptance of the updated terms. We recommend checking this page periodically to stay informed.

If you have any questions or comments about these terms and conditions, please get in touch. Our support team is available 24/7, every day of the week.

• Email: support@cd77.ws
• Live Chat: Click the icon at the bottom right of the platform
• FAQ: FAQ View